CounterTop Solutions Client Reviews & Testimonials
Since 1998 CounterTop Solutions has delivered customer satisfaction using the very best in products and workmanship. But you don’t have to take our word for it! Scroll through the reviews below to see what our clients are saying about us.
Elizabeth
Your installers were amazing! They went over and above to help me out on some things that were not related to the countertops at all! They helped me with cutting a hole for a plug next to our desk (something that would’ve taken a while for us to get to) and they fixed some edging for us (since we didn’t have the drop edge in place) which helped us from having to paint where wood was taken off. They were more than willing to help find a solution that didn’t require Brian doing something later!
I just wanted to give them the kudos they deserve.
Your installers were amazing! They went over and above to help me out on some things that were not related to the countertops at all! They helped me with cutting a hole for a plug next to our desk...
View Full TestimonialJulia
We are very pleased with the outcome of all the work that was done. Keith and Matt did a great job. You have been Great! I would definitely recommend people to your business!
We are very pleased with the outcome of all the work that was done. Keith and Matt did a great job. You have been Great! I would definitely recommend people to your business!
Lisa
I’m very pleased with the nero shelf in the Laundry room! A great solution, and it looks beautiful. Thank you so much for taking on my job. I know it’s a busy time!! You always do such great work, and I’ve already referred you to some friends of mine that are starting remodels, and to my interior designer.
I’m very pleased with the nero shelf in the Laundry room! A great solution, and it looks beautiful. Thank you so much for taking on my job. I know it’s a busy time!! You always do such great wo...
View Full TestimonialDorian
CounterTop Solutions met and exceeded expectations on all counts. It looks fantastic! Great job.
CounterTop Solutions met and exceeded expectations on all counts. It looks fantastic! Great job.
Anne
The Calebs did a fantastic job. Answered all my MANY questions, left everything cleaned and orderly.
The Calebs did a fantastic job. Answered all my MANY questions, left everything cleaned and orderly.
Rochelle
It looks good. I can mark that off my list of things to do to get the house ready to sell. Thanks again.
It looks good. I can mark that off my list of things to do to get the house ready to sell. Thanks again.
Amy
THANK YOU SO MUCH! The countertop is so beautiful and the guys did a fantastic job on the installation! Much appreciated, Greg! Ya’ll are awesome.
THANK YOU SO MUCH! The countertop is so beautiful and the guys did a fantastic job on the installation! Much appreciated, Greg! Ya’ll are awesome.
Jonathan
We now have beautiful countertops. Thank you for providing us with a great experience. Hopefully we’ll connect again in the future!
We now have beautiful countertops. Thank you for providing us with a great experience. Hopefully we’ll connect again in the future!
Bernhardt
We met Michelle at the home remodel and landscape show. We agreed upon a time for her to come out and give us a quote. She was very professional and personable. When she left my husband and I said that is who we are using. We showed up about closing time on a Saturday 2 weeks after that. Michelle had no problem going over everything showing us everything and letting us pick out our slab of granite. The man who came out to do the template was great and personable as well. The installation crew just left and the countertops look awesome they were quick and knew exactly what they were doing. When they say they clean up they meant cleanup. They were sweeping and vacuuming as they went along. We will be lifetime customers of Countertop Solutions Inc.
We met Michelle at the home remodel and landscape show. We agreed upon a time for her to come out and give us a quote. She was very professional and personable. When she left my husband and I said...
View Full TestimonialCindy
Matt, Jimmy, Joe, and Kenny all did a fantastic job!! Only complaint in their control was when they cut the opening for my stovetop on the north side of my driveway with a north wind and fogged my whole garage with dust. OOPS!!! Should have shut my garage door first!
Matt, Jimmy, Joe, and Kenny all did a fantastic job!! Only complaint in their control was when they cut the opening for my stovetop on the north side of my driveway with a north wind and fogged my...
View Full TestimonialDick
Countertop install guys great, informative, and cleaned up well. Plumber in and out, hardly knew he was there. Backsplash guys great and also cleaned up well after job as well as giving me options on finishing backsplash.
Countertop install guys great, informative, and cleaned up well. Plumber in and out, hardly knew he was there. Backsplash guys great and also cleaned up well after job as well as giving me options...
View Full TestimonialJoan
Jackie was extremely patient with my indecision. She worked with me until I got exactly what I wanted. The finish on the granite was excellent, as was the installation. I’m so glad I chose your company.
Jackie was extremely patient with my indecision. She worked with me until I got exactly what I wanted. The finish on the granite was excellent, as was the installation. I’m so glad I chose your c...
View Full TestimonialCirra
Every single person I dealt with was friendly and knowledgeable and helpful. Will definitely recommend to others!
Every single person I dealt with was friendly and knowledgeable and helpful. Will definitely recommend to others!
Kendall
The whole process went very smooth and Jackie Tingler even made it enjoyable. Thank you!
The whole process went very smooth and Jackie Tingler even made it enjoyable. Thank you!
Mack
No one ever said “remodeling” was easy or fun but this group is AMAZING to work with! We love the people & their work ethics are fantastic! Michelle is my go to person for just about everything!! Thank you so much for making our remodeling as painless as possible!
No one ever said “remodeling” was easy or fun but this group is AMAZING to work with! We love the people & their work ethics are fantastic! Michelle is my go to person for just about everyt...
View Full TestimonialEd
Very professional, communicative, and easy to work with. Have worked with them multiple times and will continue to do so.
Very professional, communicative, and easy to work with. Have worked with them multiple times and will continue to do so.
C.N.
CTS had lots of 3 cm remnant choices for our bathroom. Everything went smoothly. It took a month from stone selection to install.
CTS had lots of 3 cm remnant choices for our bathroom. Everything went smoothly. It took a month from stone selection to install.
Felix B.
It went well. They showed up when they said they would, helped me set the new cooktop in place, hauled off the old cooktop and countertop section. They also cleaned the new countertop for me before they left. They were about 10% higher than Lowes’ but I went with them because they were so highly rated. I’m very satisfied with the work they did.
It went well. They showed up when they said they would, helped me set the new cooktop in place, hauled off the old cooktop and countertop section. They also cleaned the new countertop for me before...
View Full TestimonialStein H.
Overall very positive. Project Manager was very receptive and fair. They worked with us to resolve issues found during construction at no cost to the project. I would definitely hire CTS again.
Overall very positive. Project Manager was very receptive and fair. They worked with us to resolve issues found during construction at no cost to the project. I would definitely hire CTS again.
... View Full TestimonialPatricia M.
They were extremely helpful. The workmanship was excellent. They were punctual and professional and made the best use of the material. They were able to the install with only one seam that is practically invisible.
They were extremely helpful. The workmanship was excellent. They were punctual and professional and made the best use of the material. They were able to the install with only one seam that is pract...
View Full TestimonialPenny A.
The people at Countertop Solutions were wonderful to work with. We wanted a quartz countertop that would blend with the colors in the earth tone colors of the tile in our remodeled master bath. We really lucked out in finding an excess quartz piece in the measurements we needed that was part of a lot purchased by another customer. Quartz has to be purchased in a minimum quantity and the minimum quantity was way more than what we needed for our bathroom countertop. We would have had to go to another material if we had not lucked out with the excess piece. We also purchased our sink from them and Angela came up with the perfect color and size to meet our needs. About a week and a half before our countertop was installed, two of their guys came out to take the exact measurements. They noticed the round curves of our tile around the bathroom tub and suggested we do what is called a waterfall countertop. I had never heard of that before. When the installers finished installing it a week and a half later, I was blown away. It was gorgeous and I’m so glad they suggested we do this. The guys that took the measurements and installed our countertop were professional, on time, and did a great job. We had to be one of their smaller jobs, but you would never have known that by the great service they provided. I would definitely use them again and highly recommend them!
The people at Countertop Solutions were wonderful to work with. We wanted a quartz countertop that would blend with the colors in the earth tone colors of the tile in our remodeled master bath. We...
View Full TestimonialMartin M.
The work was exceptional. The Countertop Solutions (CTS) original two week estimate ran closer to three, but this was because of some unforeseen issues which developed and the desire of Ron, the lead guy to “get it right”. The guys who did the tile also did an excellent job. I don’t think any company could have done better work. CTS also installed the granite vanity tops in the bathrooms the previous summer. That job went well also. On this job, we took three bids and CTS came in the least expensive. Cheap does not always mean best, but our previous experience with this company told us this was the right contract to sign. Ron has 30+ years electrical and plumbing experience and did that work on a separate contract basis. Operating this way, the installs were seamless, since there was no waiting for an outside plumber or electrician. All the CTS people were not only very good at what they did, but were respectful of the fact that we were living in the house while this was going on and kept the expected (and unexpected) disruptions and inconveniences to a minimum for us. I can’t say how much we appreciate their work and would recommend them to anyone wanting to remodel a bathroom or two. (The did our kitchen about three years ago, but that’s another story).
The work was exceptional. The Countertop Solutions (CTS) original two week estimate ran closer to three, but this was because of some unforeseen issues which developed and the desire of Ron, the le...
View Full TestimonialSrinad M.
They did a really good job. They put it in wrong and the overhang was wrong. He came back right away and fixed it. They did some really good trim work. It looks really good. We got a lot for our money. I had a good experience with them. He did not charge me any money. He stuck around to make sure that his worker did the job right. I will use them again.
They did a really good job. They put it in wrong and the overhang was wrong. He came back right away and fixed it. They did some really good trim work. It looks really good. We got a lot for our mo...
View Full TestimonialPamela D.
They did an excellent job from front to back. One thing wasn’t turning out the way they thought I might like. They called me into the room, showed me the potential problem and it was not a problem at all. They were dressed well, worked quickly and skillfully. I will be doing more work with them in the future.
They did an excellent job from front to back. One thing wasn’t turning out the way they thought I might like. They called me into the room, showed me the potential problem and it was not a pr...
View Full TestimonialDonna T.
They were very professional and we are satisfied with the over experience. We would use them again in the future if we needed to.
They were very professional and we are satisfied with the over experience. We would use them again in the future if we needed to.
Corrine W.
CounterTop Solutions Inc are very professional, they are wonderful people. They are easy to talk to and they are right there willing to help you out in any way they can, at your convenience, not theirs. If there is something that you want that they don’t supply or don’t have, they will give you contacts to go look at somebody who does have it. So they don’t try to sell you something that you don’t want. Their prices are very reasonable.
CounterTop Solutions Inc are very professional, they are wonderful people. They are easy to talk to and they are right there willing to help you out in any way they can, at your convenience, not th...
View Full TestimonialDeborah N.
The crew arrived about a half hour later than scheduled. When they arrive it was discovered that our sink counter top had been broken on transport. The team lead immediately called the shop and CS began fabricating a new countertop to replace the original. We were promised that it would be done about 4:00 PM and the job completed by 6:00 PM. The crew removed the sink, cook top and the old counters without damage to the existing cabinets and removed the old back splashes. They built up both cabinets and installed the cooktop counter by 1:30 PM. They broke for lunch and said that they would return with the new sink countertop when it was done. CS called about $:00 PM to let us know that the new countertop was done and the crew would be there about 4:30 to complete the job. They arrived and installed the sink counter top finishing up around 6:00 PM as promised. The crew was very professional and curtious. They cleaned up after each countertop was installed. The countertops look fantastic. Good job CS.
The crew arrived about a half hour later than scheduled. When they arrive it was discovered that our sink counter top had been broken on transport. The team lead immediately called the shop and CS...
View Full TestimonialLakme P.
They are very good people, great to work with and they are very helpful. They gave me a great price on everything.
They are very good people, great to work with and they are very helpful. They gave me a great price on everything.
Elizabeth W.
We started construction on our house in July 2009 and were very excited about the kitchen plans. Since the kitchen plays a very important part in our lives, we wanted it to be spectacular. We loved the look of granite, but were worried about how expensive it would be to install granite countertops. So we decided to install premade laminate countertops that had the look of granite but not the cost. Big mistake! Now, I love laminate because it’s almost indestructible. And if we had ordered custom laminate countertops, I think everything would have been fi ne. But if you’ve ever tried to install premade countertops you know that they do not work! My husband is a wonderful do-it-yourselfer, but after we had put some of the countertops in he took one look at them and said “We can’t put these in and ruin our beautiful kitchen. This kitchen needs granite!” So we ripped them off and proceeded to check out granite companies. Countertop Solutions, Inc. happened to be right around the corner from where my husband works, so he went by and checked them out. He liked what he saw and had me meet him there after work. From the moment we walked into Countertop Solutions, Inc. we felt at home. Everyone was friendly and polite and did everything they could to make us feel welcome. They had several samples of their work on the showroom floor so it was easy to see what they were capable of. The sales lady took us to the workroom to pick out the slab of granite we wanted. There were many different types to choose from. That was great because we actually got to choose our countertops. The sales lady was very patient while we took our time deciding which slab was for us. She was very knowledgeable and answered all of our questions. The price was very competitive with other granite companies in the area, so we decided to go with granite countertops. As it turned out, Contertop Solutions was able to fi t us in almost immediately. The template maker came out to make the templates and a week later the guys came to install the countertops (they even worked over the weekend to cut our granite so our countertops would be ready on time). All I can say is that everyone who worked on the project was top-notch. They were prompt, clean, friendly, polite, and professional. Wow! My kitchen looks fabulous! It is the showpiece of the house and we couldn’t be happier! I would highly recommend Countertop Solutions, Inc. to anyone who is considering installing granite (or any kind of) countertops. You won’t be sorry!
We started construction on our house in July 2009 and were very excited about the kitchen plans. Since the kitchen plays a very important part in our lives, we wanted it to be spectacular. We loved...
View Full TestimonialTonia S.
Greg was available to come out the day I called to measure and provide an estimate. He was extremely knowledgeable, friendly, and professional. The workmen were wonderful to work with, every detail was attended to, from making a template to installing the countertop itself. There was one area that the cabinet was unstained, and they used the leftover backsplash to make one extra piece to cover it so that I wouldn’t have to stain 30 year old cabinets to match. They were very detailed in instructing me on how to care for the countertop, and provided a lot of hard work in a very little time.
Greg was available to come out the day I called to measure and provide an estimate. He was extremely knowledgeable, friendly, and professional. The workmen were wonderful to work with, every detail...
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